Legal
Privacy statement
XCLSVT processes personal data in accordance with applicable privacy legislation, including the GDPR.
What data
When you place an order, we process: name, email address, delivery address, telephone number and order details. For the newsletter, we process only your email address.
Why
Performance of the purchase agreement (shipping, invoicing, customer service), the statutory obligation to retain records for our accounts, and — with your consent — sending our newsletter.
Who we share it with
Our payment service provider Mollie, and Klarna or PayPal when you pay with them, our carriers (PostNL/DHL) and our email service. Each of them processes only what is necessary and on the basis of a data processing agreement.
Retention period
We retain order details for seven years under the statutory tax retention obligation. Newsletter details are kept until you unsubscribe.
Your rights
You have the right of access, rectification, erasure, restriction, objection and data portability. Email [email protected]. You can also lodge a complaint with the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority).
Cookies
Functional cookies (always): a shopping bag token, a wishlist token, your sign-in session and your cookie choice. Without these, the shop does not work.
Statistics and marketing (only with consent): via Google Tag Manager we may load Google Analytics and advertising pixels (such as Google Ads and Meta) to measure visits and tailor advertisements. Without your consent, these are not loaded.
You can change your choice at any time via 'Cookie settings' at the bottom of every page. Your choice is stored for six months.